Joanna Jones known as Jo
MSc E-Commerce ( Business), Masters in Business Administration
PGCE ( Education and Training)
Joanna Jones is a cross faculty academic manager (Faculty of Business & Scociety) with responsibility for admissions. In addition, Jo is a senior lecturer specialising in digital economy and general management. She has been lecturing at the Business School since 1997 and is currently course leader for a range of UG Business courses at Newport City Campus. Jo’s research interests relate to the digital economy, including implications for small and medium enterprises, online pricing practices and social networking. Jo is also interested in pedagogical research and has co-authored several papers with Ruth Gaffney-Rhys on issues such as student satisfaction, the introduction of formal student contracts, student evaluations and social networks. Jo also has interest and expertise in curriculum development. Prior to entering academia, Jo worked as a Business / Spreadsheet modeller for a major utility. Jo is particuarly
R. Gaffney-Rhys and J. Jones (2013) Where there’s a will there’s a way: Attitudes to inheritance planning amongst small business owners. International Journal of Law and Management. Vol. 55(2) p.103
Jones, J., Gaffney-Rhys, R. & Jones, E. (2012), Handle with care! : An exploration of the potential risks associated with the publication and summative usage of student evaluation of teaching (SET) results, accepted in Journal of Further and Higher Education
Jones, J.& Gaffney-Rhys, R (2012) An exploration of the student metaphor utilising student drawings: a gender perspective, presented at Emerging Themes in Business Conference, University of Wales, Newport 20th March 2012
Jones, J., Gaffney-Rhys, R & Jones, E (2012) Student Evaluation of teaching – Performance Management or Professional Development?, presented at Emerging Themes in Business Conference, University of Wales, Newport 20th March 2012
Jones, J. & Jones, E. (2011 ) Can a shift in focus to part-time student recruitment lead to diseconomies of scale?: An exploration of tangible and intangible costs, 9th December 2011 SRHE ConferenceJones, J. (2011) Online gambling in the UK: Has the gender divide narrowed? Women in Society, Vol 1 p 59-61
Jones, J., Gaffney-Rhys, R. & Jones, E. (2011), Social Network Sites and Student / Lecturer Communication: An Academic Voice, the Journal of Further and Higher Education , Vol 35, Iss 2
Jones, J. & Gaffney-Rhys, R. (2010) Face (book) the fear: exploring concerns relating to the use of social network sites in HEIs – a female perspective – presented 16th December 2010 SRHE Conference
Jones, J., Gaffney-Rhys, R., Jones, E. & Hayes, A (2010) All’s Fair in love war and student evaluation of teaching, ISSOTL Annual Conference, Liverpool, presented 21st October 2010
Jones, J. (2010), Literature Review as an Assessment Vehicle – Business Undergraduate Students , Edited by Simon K Haslet on behalf of the Research – teaching nexus action set.
Murphy, L.,Jones, J., Swayne, H,. & Thomas, B. (2010) The ‘knock-on’ effect of e-business upon graphic design SMEs, E-commerce Adoption and Small Business in the Global Marketplace – Tools for optimisation.
Gaffney-Rhys, R and Jones, J. (2009) Issues surrounding the introduction of formal student contracts. Assessment & Evaluation in Higher Education, 1469-297X, First published on 04 September 2009
Jones, J and Gaffney-Rhys, R. (2009) Issues surrounding the use of social network sites in Higher Education. Proceedings of the Newport NEXUS Conference 2009, presented 15th June 2009
Jones, J. and Jones, E. (2009) ‘Get your Face out of MySpace’ Presented at the HEA Annual Conference. 1st July 2009.
Jones, J., Gaffney-Rhys, R. & Jones, E. (2009) ‘An exploration of the legal and computer mediated communication issues surrounding the use of online module evaluation surveys, Presented at the SRHE Conference. 9th December 2009.
Gaffney-Rhys, R and Jones, J. (2008) Reflections on the National Student Survey. Presented at ABS Development Programme for Directors of Learning and Teaching. Newport Business School. 25th January 2008.
Gaffney-Rhys, R and Jones, J. (2008) Reflections on the UK National Student Survey: A Business and Management Case Study. Newport CELT Journal. Vol. 1 pp. 1- ISSN 1758-9258 (print) 1758-9266 (on line)
Gaffney-Rhys, R and Jones, J. (2008) Can a learning agreement influence student expectation and thus increase satisfaction? Presented at the Learning and Teaching Conference. University of Wales, Newport. 16th June 2008
Gaffney-Rhys, R and Jones, J. (2008) How would the implementation of a “Learning Agreement” impact student expectations and satisfaction? Presented at the HEA Annual Conference. 1st July 2008.
Jones, J, Jones ,E., Murphy, L. (2008) ‘B2C Online Pricing Practices and Potential Impact upon Firm Reputation and E-Consumer Trust’, International Journal of EBusiness Management, Vol. 2, No.1
Murphy, L., Thomas, B., Swayne, H., Metcalfe, R. and Jones, J. (2007) ‘An Exploration of the Skill and Competence Issues of an EBusiness Directed Graphic Design Industry’, International Journal of EBusiness Management, Vol. 1, No.1
Gaffney-Rhys, R and Jones, J. (2007) The National Student Survey Unplugged. Presented at the Learning and Teaching Conference. University of Wales, Newport. 11th June 2007
Gaffney-Rhys, R and Jones, J. (2007) The National Student Survey and Curriculum Development. HE Academy National Student Survey Institutional Case Studies. http://www.heacademy.ac.uk/assets/York/documents/ourwork/research/surveys/nss/nss_case_studies_nov07_v5.doc
Fellow of the Higher Education Academy
Reviewer for HEA, including NFTS scheme
Peer Reviewer for various Education journals, incluing Studies in Higher Education.
Learning and teaching research including : student satisfaction; student expectation; use of social media; evaluation of teaching effectiveness
Digitial Economy: Including social networks; digital divide; online pricing
Internal Learning & Teaching Grants: including investigations relating to: student contracts; National Student Survey; Use of drawings to understand student expectations
Wrote a successful ESF application for a FD Business Practice programme ( operating in UHOVI area); funding equates to £700k.
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