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PhD, MEd Adult Continuing Education, FETC, PFHEA


Karen joined the University in 1986 as a lecturer in having worked in private industry for several years. In 1991 she moved to the Business School as a senior lecturer and remained there in a variety of award tutor and scheme leader roles, teaching in both HR and strategy divisions, until a secondment took her to the School of Humanities and Social Sciences in 2001, delivering the e-moderating staff development modules within the Education division and managing the student advice shop on an internal secondment basis. Having worked with CELT on a part time secondment since 2006, Karen joined on a permanent full time basis on 1st September 2009 as Head of Educational Development. Whilst in CELT Karen was responsible for securing Higher Education Academy accreditation for the University CPD Scheme for teaching and supporting learning as well as numerous other projects and initiatives to support the University learning and teaching strategy. Since February 2014 Karen has taken up a new role as Head of Student Experience in the Faculty of Business and Society.


As Head of Student Experience Karen is responsible for initiatives that that enable the Faculty to meet the aims of the University Learning and Teaching Strategy in relation to the student experience, student completion and employability.


Fitzgibbon (2012) Graduates for our Future enhancement theme: Learning in Employment, Higher Education Academy (York)

Harrett J & Fitzgibbon K (2012)’ Telling tales: students’ learning stories’, Journal of Learning Development in Higher Education, Issue 4: 2012

Fitzgibbon K & Prior D J (2010) ‘Using evidence-based practice to shape the student experience’, in Supporting the First Year Student Experience Through the Use of Learning Technologies edited by K Anagnostopoulou and Deeba Parmar on behalf of ELFYSE Special Interest Group, Middlesex University

Jones, N., Blackey, H., Fitzgibbon, F., Chew, E., (2010) ‘Get out of MySpace!, Elsevier Journal of Computers and Education Volume 54, 776-782

Fitzgibbon K & Prior D J (2010) ‘The Changing Nature of Students’ Social Experience within University’, Journal of Applied Research in Higher Education Vol 2 No 1 p26 – 32

Fitzgibbon K (2010) First Year Student Experience Wales: A Second Practice Guide, Higher Education Academy, York

  • Fitzgibbon K (2009). Academics show winning ways for Glamorgan’s learning, teaching and assessment. Journal of Applied Research in Higher Education Vol 1(1): 86-87.
  • Newman-Ford LE, Fitzgibbon K, Lloyd S & Thomas SL (2009). A large-scale investigation into the relationship between attendance and attainment: A study using an innovative, electronic attendance monitoring system. Journal of Studies in Higher Education Vol 34(1) (forthcoming).
  • Fitzgibbon K & Prior J (2007). Students’ early experiences and university interventions – a timeline to aid undergraduate student retention. Journal of Widening Participation and Lifelong Learning Vol 8(3): 17-27.
  • Fitzgibbon K & Jones N (2004). Jumping the Hurdles: Challenges of staff development delivered in a blended learning environment. Journal of Education Media, Vol 29 (1): 25-35.
  • Morgan A, Jones N & Fitzgibbon K (2004). Critical reflections on the development of a foundation degree. Research in Post Compulsory Education, Vol 9(3): 353-370.
  • Grey A & Fitzgibbon K (2003). Reflection-in-action and business undergraduates: What learning curve? Journal of Reflective Practice, Vol 4(1):
  • Fitzgibbon K & Prior D J (2003). Micro and macro approaches to student retention, University of Glamorgan Occasional Paper Series.
  • Jones N & Fitzgibbon K (2002). For better or worse? The marriage of key skills development and on-line learning. Journal of Education and Vocational Training, Vol 54(3): 395-411.
  • Fitzgibbon K & McCarthy P (1999). Action and reflection for business undergraduates. Journal of European Business Education.


Leader of the Learning in Employment work strand as part of the HEA Enhancement Theme for Wales – Graduates for our Future 2011-2013
Leader of HEA Wales First Year Experience Action Set 2009-2011


Research interests include student retention, progession and achievement, reflective practice, staff development and technology enhanced learning, and pedagogical/androgogical development.

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