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Contact Details

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Qualifications

MSc Computer Science
Post Grad Computer Science
HND Business Studies

About

Born and raised in Tongwynlais on the outskirts of Cardiff and alumni of the University of South Wales. After having worked in the UK and Netherlands, I moved to Dubai in 1996 and began a career in the aviation sector, focused on strategic implementation and delivery of learning and development, performance management and learning technologies for a 100,000 strong global workforce. I am a strong believer in the importance of ethical people management and am passionate about being involved in the development of young people in the region.

Experience

I’ve been privileged to have had an amazing 40 year career to date, the common thread being my passion for leveraging the relationship between people and technology, particularly in learning and development and performance support. I have led and delivered many strategic projects with global impact, and take a proactive and consultative approach to enabling business managers to overcome challenges and meet strategic objectives. I have extensive experience in aviation, insurance, education, government, IT and retail sectors, inspiring high performance, multi-cultural teams to deliver successful outcomes in complex business scenarios.

Responsibilities

Heading campus operations at the University of South Wales Dubai (opening in September 2018). The role requires a high level of liaison with various departments across the Treforest campus to drive adoption of common processes and systems whilst allowing for any Dubai specific requirements, and essentially exists to support the academic staff and students to ensure a vibrant, successful learning environment whilst underpinning with all legal, academic and financial requirements for a profitable campus. The role includes facilities management, HR, learner experience and student services, LRC, HR, Finance – and anything else needed to ensure successful operations!

Publications

AWARDS
• 2017 Bronze Brandon Hall USA – Best Advance in Custom Content
• 2015 – MeLQ (Middle East eLearning Quality) 5 year certificate – Swiss Center for Innovation in Learning and Sheikh Hamdan binMohammed SMART University
• 2014 Silver Brandon Hall USA – Best Blended Programme – International
• 2014 Silver – BrandonHall USA – Best Custom Content
• 2014 – Aviation Awards – Training and Education Initiative of the Year
• 2013 – eLearning Program of the Year – Skillsoft and Xpert Learning
• 2013 Bronze Brandon Hall USA – Best Results of a Learning Programme
• 2011 Bronze LPI UK IT Training – Staff Development Programme of the Year
• 2008 – Personal Award – Best Individual Ambassador for eLearning in the Middle East – xPert Learning/ Skillsoft
• 2006 – Personal Award – Learning Leader – Masie Centre, USA
• 2003 Gold B.Hall Excellence in eLearning, USA

Memberships

Fellow – British Computer Society
Fellow – Learning and Performance Institute
Chartered Engineer – British Computer Society
Member – ATD
Member – IPD

External

PROFESSIONAL CONTRIBUTIONS
• Member of Higher Colleges of Technology IT Prog. Advisory Committee -1996 to 2011 and Chair 2007 to 2011
• Judge for Brandon-Hall Excellence in eLearning and Excellence in Technology Awards – 2006 to date
• Judge for Training Elite Awards (Chief Learning Officer) – 2010 to date
• Member of the Board of Directors – Middle East eLearning Association (2010 to date)
• Participated in the Center for Women and Technology in the Arab Region (CWTAR)

SIGNIFICANT PRESENTATIONS
SAP Innovation, Istanbul 2015
• HR Mena 2015
• LearnTech Asia ’08, Kuala Lumpur
• Learning 200, USA
• Learning 2006, USA
• MeLT Conference, Dubai 2005
• eLearning Conference, Dubai 2003
• HR Conference ASHRM, Dubai 1997

Areas of Expertise

- Learning and Development
- Learning Technologies
- People Management
- IT
- Strategic project management
- Start-up management

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